Gleap

Gleap helps you catch bugs and gather feedback on your apps and websites with handy visual reports.

Bug Reporting and Customer Feedback Tool
Gleap logo

What is Gleap?

It's a tool that snaps screenshots, videos, and tech data when bugs pop up. You can chat with users live and let them vote on new features. It also connects to Jira and Slack. While the desktop version is great, the mobile app can be a bit shaky.

https://dl.dropboxusercontent.com/scl/fi/ew6vifqrtydi8pvxwvttq/Gleap-Image?rlkey=kofirigequfjd7zegbnnzzhb4&dl=1 landing page

Key Features

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    Visual Bug Reporting
    Gleap automatically grabs screenshots, video replays, console logs, and other techy stuff so you can see exactly what went wrong with bug reports.

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    Live Chat
    Talk directly with your users. This helps you get more details about issues or update them on bug fixes.

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    Customer Surveys
    Use in-app and on-site surveys to gather feedback. This helps you boost customer satisfaction and nail your product-market fit.

     

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    Feature Request Board
    Let users suggest and vote on new features. That way, you know what to build next based on what they actually want.

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    Public Product Roadmap
    Share your feature request board externally so customers can see what's coming down the line.

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    Integrations
    Hooks right up to popular tools like Jira, Slack, and Zapier to keep your workflow smooth.

Frequent questions for Gleap

  • How does Gleap help in bug reporting?

    Gleap captures screenshots, video replays, and technical data to provide comprehensive bug reports.

  • How does Gleap facilitate user engagement?

    Gleap offers live chat for talking directly with users and public product roadmaps, which involve users in the development process.

  • Can Gleap be integrated with other tools?

    Yes, Gleap works with tools like Jira, Slack, and Zapier, plus more.

  • Is Gleap suitable for both web and mobile applications?

    Yes, Gleap works well on both web and mobile platforms.

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