Kaizo
Kaizo helps customer support teams work better with AI, gamification, and automation. It makes managing performance easier.
Kaizo helps customer support teams work better with AI, gamification, and automation. It makes managing performance easier.
Kaizo is a tool for customer support teams. It uses AI to check the quality of support. It also uses games to keep teams motivated. You can see how well everyone is doing. It helps make work easier and faster. It works with Zendesk and will work with Salesforce soon.
AI-Powered Quality Assurance:
Get real-time ticket ratings and figure out why issues happen with high accuracy. This helps keep things running smoothly.
Gamification:
Make teamwork fun by setting goals and rewarding wins with personalized ninjas. This boosts everyone's motivation.
Performance Insights:
See detailed reports on how the team and individuals are doing. This helps managers coach better and make smarter plans.
Automation and Real-time Data:
Forget manual reports. Get instant updates on 30+ metrics, so you can make quick, smart decisions.
Customizable QA Scorecards:
Change quality checks to fit what your business needs. This makes sure everything's just right.
Integration with Leading CRM Tools:
Works with Zendesk now, and Salesforce is coming soon. Keep everything connected.
Kaizo is a cloud-based tool for managing customer support performance. It uses AI and gamification to help teams work better and be more engaged.
Yes, Kaizo has a Growth Plan that costs $20 per user each month, making it a good option for smaller teams.
Right now, Kaizo works with Zendesk. They plan to add support for other platforms like Salesforce in the future.
Yes, Kaizo automates tasks such as creating reports. This lets teams focus on more important, strategic activities.
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